Client FAQs (Frequently Asked Questions)
We’re all about making your financing experience simple, smooth, and seriously awesome. Below are answers to our most common questions—from logistics to leveling up.
Can’t find your answer? We’re here to help — call us at 714-316-1588 or submit a request.
How do I get in touch with someone at Blue Street Capital?
We’re easy to reach, and always ready to help:
Visit Us or mail us:
17011 Beach Blvd #710,
Huntington Beach, CA 92647
Call Us: 714.316.1180
Email: Customerservice@bluestreetcapital.com
Online Contact Form:
Use the tool at Account Services – Blue Street Capital
→ Select your topic from the dropdown
→ Submit your request
This opens a Case that will be routed to the first available member of our team—fast and efficient.
What can I contact Customer Service about?
Just about anything! We’re your partner for the entire lifecycle of your agreement. Here are a few of the things we can help with:
- Updating your ACH or mailing address
- Obtaining a lease payoff
- Upgrading your equipment
- Updating your insurance information
- Answering any additional questions that come up during your agreement
Whatever you need, we’ve got your back. If it’s related to financing, we’re here to make it easy.
What can be included in an financing agreement?
One of the advantages of financing is that consulting, training, shipping, installation, software and initial maintenance CAN be financed and included in the financing payments. Unlike loan financing, these costs, also known as “soft costs” can be included in the financing agreement.
How is the monthly payment calculated?
Your monthly payment is determined by a Rate Factor — a periodic payment for the use of assets. For example, a rate factor of .031 x $100,000= $3,100 per month.